Privacy Policy

1. Data Collection

We collect information that you provide to us directly, including:

• • Contact information: name, email, phone, and address
• • Account information: login credentials and user profiles
• • Health information: nutritional data and wellness goals
• • Transaction data: purchase and payment information
• • Communications: messages, comments, and inquiries you send us

2. Automatic Data Collection

When you access our website, we automatically collect:

• • Technical information: IP address, browser type, operating system and pages visited
• • Activity data: session duration, clicks and downloads
• • Location: approximate geographic information based on IP
• • Device: information about the device used

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

• • Remember user preferences and keep sessions active
• • Analyze website usage and improve user experience
• • Display personalized content and relevant advertising

You can control cookies through your browser settings. Rejecting cookies may affect site functionality.

4. Data Usage

We use your information to:

• • Provide, maintain and improve our services
• • Process transactions and send confirmations
• • Send updates, promotions and marketing communications
• • Answer inquiries and provide customer support
• • Analyze trends and optimize our website
• • Detect and prevent fraud or illegal activities

5. Sharing with Third Parties

We may share your information with:

• • Service providers: that process payments, hosting and analytics
• • Business partners: with your explicit consent
• • Legal authorities: when required by law

We do not sell your personal information to third parties without consent. Third parties are obligated to maintain confidentiality.

6. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, alteration or destruction. This includes:

• • SSL/TLS encryption for data in transit
• • Firewalls and intrusion detection systems
• • Restricted access to sensitive information
• • Regular security audits

However, no system is completely secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

• • Access: request a copy of your personal data
• • Rectification: correct inaccurate or incomplete data
• • Deletion: request deletion of your data
• • Restriction: limit the processing of your data
• • Portability: receive your data in structured format
• • Objection: reject marketing processing

To exercise these rights, contact our privacy team using the information at the end of this policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary depending on the type of data and legal purpose. After the retention period, data is securely deleted or anonymized.

9. Children's Privacy

Our website is not directed to minors under 13 years of age. We do not collect information from minors under 13 without verifiable parental consent. If we discover that we have collected data from a minor without consent, we will delete that information immediately.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Significant changes will be notified through our website or by email. Your continued use of the site constitutes acceptance of the changes.

11. Contact Us

If you have questions or concerns about our terms and conditions, please contact us:

Frequently Asked Questions